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View Full Version : Help me find someone who call LP this morning.



kingkenny
-29th February 2012, 15:08
Someone call Leon Paul this morning on the 29/02/2012 we sent 7 foils to him last week and he wanted 5 RH 2 LH and we sent stupidly 7 RH foils.
He gave me an invoice number so I did not bother writing down the name and the telephone number. Now when I have come to resend the correct foils the invoice number is wrong. If you read the forum or you know who this was please can you PM me or email me.

He said it was urgent so I wanted to get it done today and I have messed it up.

Ben

wingnutLP
-29th February 2012, 15:22
First rule of customer service is... always take down a phone number... tsk tsk mr paul!

kingkenny
-29th February 2012, 15:32
I have fixed the problem by spending ages looking through all the orders in the last month.

pinkelephant
-29th February 2012, 22:31
Everybody makes mistakes. It's how you fix them that matters.

BigPappaBear
-1st March 2012, 07:56
And whether you fix them...

purple
-18th April 2012, 14:41
Everybody makes mistakes. It's how you fix them that matters.

Not all problems can be fixed. Taking out the wrong kidney is a prime example.